Cancelled Email Notification

Upon cancelled execution of an Action a "Cancelled" email notification may be sent depending on configuration. See Changing Email notifications to configure whether this email notification is sent. Cancelled email notifications are not configured to be sent by default.

A cancelled action is one that has executed as per its schedule but at the time of execution there was no data to process. This does not indicate an error (except under exceptional circumstances) and can generally be ignored. The next time the Action is scheduled to execute it may have data to process otherwise will result in a further cancelled email notification.

You generally do not need to perform any tasks when receiving a cancelled email notification, they simply indicate that the action was completed successfully albeit that it cancelled. They are generally activated when the operator wants to be sure that an action is executed and are therefore enabled in conjunction with "successful" email notifications. Should you not receive the email when expected and you receive no other notification such as a successful or error notification you should review the Flow Logs to check on the situation.

Example Cancelled Email Notification

The following snippet is an example of a cancelled email notification. Following the snippet is a description of its elements.

Subject (Flow) CANCELLED result for 'Export Invoices' Action

Processing cancelled for 'Export Invoices' action. This is NOT an error. The action was cancelled because at the time it executed, there was no data ready to be processed.

Flow Version : 229e (101)

Action : Export Invoices
Start Date : 1/04/2010 1:21:41 p.m.
End Date : 1/04/2010 1:21:41 p.m.

Complete Log Details
-----------------------------
Info : Execution of 'Export Invoices' starting...
Info : *** Executing Step 1 'Invoice Map' ***
Info : Opening 'Invoices' DB Definition...
Info : Opening 'Invoice File' File Definition...
Info : Linking Data Definitions to Map
Info : Synchronising Data Definition fields with this Map
Info : Processing Map...
Info : No data found to process. Processing cancelled ... (This is not an error)
Info : Finished executing Step 1 'Invoice Map'
Info : Execution cancelled!

Subject This is the subject line of the email. It clearly defines it as a Flow email and highlights its status as Cancelled.

Flow Version This is the version of Flow that executed this action. This is useful for other parties if providing support due to the notification.

Action This is the name of the Action as displayed in the Flow configuration.

Start Date This is the date and time that the Action started executing.

End Date This is the date and time that the Action finished executing.

Complete Log Details The following lines are the complete list of lines from the Log created during the execution of the Action.